Maintenance contracting
Proactive Network and Computer Maintenance
Maintenance is the systematic, proactive and immediate technical support for your network, Computers, workstations and other IT equipment, managed by DIACOMP Support Staff. The end result of a network maintenance plan is an office that is happy and productive. If you have always thought that there must be something better than the break-fix approach your current IT support provider is giving you, then you will love our method to supporting your company's computers. Every business owner or manager wants a stable and reliable network, but getting there involves a more proactive approach of regular maintenance and monitoring. Whether it is our As Needed services, Fixed Price Maintenance plans, Custom Maintenance Plans or assisting your full time IT staff, DIACOMP has the right support plan for you.
Available as needed
Emergency as NeededComprehensive Maintenance Checklist and Documentation
Client web access to all Network and Support Information
Regularly Scheduled Maintenance
Management Oversight
No more waiting on someone to be at your premises
Why is Maintenance Necessary?
It is easy to think computers are so advanced that they don't have the same problems as other machines. They should work perfectly all the time. Set them up once, and they just work, right? The truth is that your computer network is a collection of complex machines and software, communicating simultaneously, performing trillions of calculations, using hundreds of parts and wires, and under constant assault by the processing needs of the applications, unwanted viruses and spyware and their own users. Below are reasons why every small business needs regular and proactive server and workstation maintenance:
Predictable monthly budget and support minimizes financial and technical surprisesMicrosoft critical security updates need to be applied at least once a month Comprehensive Maintenance Checklist and Documentation
Proactive maintenance provides real peace of mind that someone is regularly caring for your network
Management of hard drive resources prevents storage issues & crashes Management of backup status, data selected and data testing is critical to data recovery Daily use of workstations by office staff can create random network issues Firewall, virus and spyware protection needs regular review and management
Because of these and other factors, your computers require regular computer service maintenance to keep the big problems away and maintain optimal performance. This program is often referred to as a computer maintenance contract, service level agreement, or computer network maintenance plan. We call it a DiacompMaintenance Plan because of the unique and powerful service features that we bundle together to ensure the health and security of your network.
What is Monitoring and Why Is It Important?
Monitoring allows us to monitor your computers, networks and other functioalities for every business day of the year. It also allows us to proactively track and manage business critical elements of your equioment between scheduled Maintenance visits. Monitoring provides visibility into your network allowing us to more quickly determine and address the root cause of many issues, and reduce the task of issue diagnosis. This results in cost savings and reduction of downtime.
Key Advantages
Available as neededPeace of Mind
Notification of a Failure
Client web access to all Network and Support Information
Regularly Scheduled Maintenance
Provides Historical Data of the Network
Immediate Issue Diagnosis
How Much Does It Cost?
Maintenance plans are flexible depending on your support needs. Whether it is our As Needed services, Fixed Price Maintenance plans, Custom Maintenance Plans or assisting your full time IT staff, Diacomp has the right support plan for you.